Effective July 2, 2026
These Terms of Service ("Terms") govern your access to and use of the Towline website and services ("Towline", "we", "us"). By using them, you agree to these Terms.
Towline provides an AI voice agent and software platform for towing companies. Specific scope, included minutes, pricing, and implementation are defined in the order or agreement you sign with us. Pricing shown on this site is indicative and may change.
You agree not to misuse the service, including attempting to disrupt it, reverse engineer it, or use it to violate any law or the rights of others. You are responsible for the accuracy of the data and rules you provide, including tow fee schedules.
Data you or your callers provide, and the tow records synced into the platform, remain yours. We process it to deliver the service and keep a copy in a database you control. You are responsible for obtaining any consents required for call recording in your jurisdiction; we support disclosure at the start of calls.
Fees, billing cycle, and overage rates are set out in your order. Plans are month to month unless agreed otherwise. See our Refund Policy.
The service is provided "as is." To the maximum extent permitted by law, Towline is not liable for indirect or consequential damages, and our total liability is limited to the fees you paid in the three months before the claim.
These Terms are governed by the laws of [State], United States, without regard to conflict-of-law rules.
This page is a general template and not legal advice. Set the operating entity and governing-law state, and have counsel review before launch.