Generic towing software is built for roadside. Your business is properties, permits, impound yards, and a phone that never stops. Towline is built for exactly that.
Works with RingCentral, Towbook, TOPS, Tracker, your registration site, and property-manager systems. Even software with no API.
Every tow creates a caller: upset, no paperwork, needs a location and a fee total. Multiply by hundreds of properties and you get a phone room stapled to a towing company. The software has to match that reality.
The most volume and the most calls. The AI voice agent absorbs the "where's my car?" flood 24/7, even from callers who only know their complex. Residents get answers. Your office gets its day back.
Boards expect professionalism. Every call is recorded, transcribed, and stored permanently. When there's a dispute about what was said, you have the recording. Even years later.
Fee accuracy matters most where rates vary by city and lot. The billing engine encodes per-city rates, storage rules, the notification fee, tax, and surcharges. Quoted exactly, itemized on request.
Every call, tow record, registration, and recording in one place you own. Not scattered across your towing software, phone portals, and third-party registration sites.
Towline syncs your tow and registration data into a private database that belongs to you, refreshed as often as every 10 minutes. Mark always has current data, even for a car towed twenty minutes ago. No per-request API fees.
Every call logged and searchable by plate, property, invoice, or release date. See what Mark resolved and what he handed off, with the transcript attached.
Phone-system plans purge recordings after a few months, right when a resident or property manager disputes what was said. Towline stores every recording and transcript permanently.
Rolling out: Mark walks residents through registration and plate changes by phone. Planned integrations with Yardi, RentCafe, and OneSite will sync resident and vehicle data straight from leases.
Start with 5% of release calls and ramp up as trust builds. A routing gateway controls exactly how much Mark takes, with instant rollback to your team.
Works with RingCentral, Towbook, TOPS, Tracker, and whatever else you run, plus your registration site and property-manager systems. Even software with no usable API.
Live product, real operator deployment, data anonymized. Every call gets a status, a recording, and the tow record behind it.
Private property tow fees are regulated, capped, and disputed constantly. Mark never does math. A billing engine computes your rules and he reads the result.
Per-city rates, daily storage with rollover, the notification fee, tax, and surcharges by lot. Separate cash and card totals on every quote. The same answer every time. That's what a dispute needs.
Towline was developed on real private property call volume. Bring a week of your call log. We'll show you exactly what the platform handles.