Most towing software manages records. Towline starts with the phone: AI call handling, a searchable dashboard, and tow data that belongs to you.
Runs alongside your current system. No migration. No cutover weekend.
Ask operators about their towing company software and you hear the same three complaints. None of them touch the real workload: the phone.
Interfaces that haven't changed in a decade, priced like innovation is still coming.
Finding a record by invoice number shouldn't require a support ticket. Basic questions about your own operation take minutes, not seconds.
Some vendors bill per API request to access records your team typed in. Your data becomes their recurring revenue.
You win or lose the day on the phone. That's where the software starts.
An AI voice agent resolves towed-vehicle calls end to end: lookups by plate or partial plate, exact fee quotes from a deterministic billing engine, pickup instructions, and instant human transfer when a call needs judgment. 20 concurrent calls, 24/7, no hold queue.
Every call is logged, transcribed, and stored permanently. No more three-month recording purges right when you need proof. Search by plate, property, make, model, invoice, or release date.
Records sync as often as every 10 minutes into a private database you own. No per-request fees. No hostage situations. See how integrations work.
The voice agent, the call and tow dashboard, permanent recordings and transcripts, and staged rollout controls. In production today.
Dispatch, impound management, releases, owner notifications, visitor registration, and property-manager integrations. One modern platform for the whole operation.
Feature checklists lie. Whatever you pick, Towline or anyone else, hold it to these five questions.
It runs alongside your current system from day one, syncs your records into a database you own, and takes the phone workload gradually. Start at 5% of calls with instant rollback.
Bring a week of your call log. We'll show you which calls the agent would have answered, what the dashboard looks like on your data, and what your team gets back.
Book a demoOr email wyatt@nwai.co