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No rip-and-replace, ever

Works with the software you already run

It sits on top of your towing software and phone system, syncs your data around the clock, and keeps a copy in a database you own.

Book a demo Hear Mark in action

Built for the hard case: towing software with no API at all.

10 min
Max sync lag, with mid-call refresh
10,000s
Of records mirrored, edits included
$0
Per-request fees on your own data
Instant
Rollback via the routing gateway
Your system of record

Omadi in production. Built to connect to whatever you run.

Towline runs on Omadi today, including the hard case: no usable API. The same sync layer connects Towbook, TOPS, Tracker, and others.

Live now

Omadi

Continuous sync of your tow data into a private database: new tows, releases, fee changes, even edited comments across tens of thousands of records. No per-request API required.

Live now

RingCentral

Live behind a simple menu on your existing number: "locating a towed vehicle, press 1" routes to the agent; everything else rings your team unchanged. Recordings stored permanently, with disclosure.

By design

Towbook, TOPS, Tracker & more

The sync layer reads records even where no open API exists. The question isn't "is there an integration?" It's "where's your data?" If it's in a system, we can mirror it.

Yours

The principle: it's your company and your data. Towline keeps a complete, current copy in a database you own. You never pay rent on your own records, and you're never locked in. Not even to us.

Under the hood

How the sync actually works.

The agent answers from a fast local database, not a slow third-party API call. Answers come back in seconds, even for a car hooked minutes ago.

1

Full-history sync

Your complete record set, mirrored into your private database. Not just a rolling window of recent jobs.

2

Change detection

Background jobs catch edits anywhere in the data: fee changes, corrected plates, released vehicles. Not just new rows.

3

Rolling active window

Recent records stay hot for instant search; older records archive, never delete.

4

On-demand refresh

A "just towed it" button and a mid-call trigger for up-to-the-minute accuracy.

The stack

Live today, and what's next.

Phone and data are live in production. The roadmap extends the same sync to property management, registration, and payments. See the full product roadmap.

Omadi RingCentral Towbook TOPS Tracker Yardi OneSite RentCafe Release payments Virtual release kiosks
🔌

Don't see your system?

If your records live in a system, Towline can mirror them. Tell us what you run and we'll scope the connection on the demo call.

FAQ

Integration questions, answered.

My towing software has no API. Can Towline still connect?
Yes. That's the case Towline was built for. The sync layer reads your records even with no open API, detects changes across your full history, and keeps a private copy fresh. If your vendor charges for API access, this is how you stop paying per request for your own data.
How fresh is the data the AI answers from?
Records sync as often as every 10 minutes, plus an on-demand refresh during calls. The agent answers from a fast local database, not a slow third-party API call.
Which phone systems does Towline support?
Towline runs in production on RingCentral today, behind a simple IVR menu on your existing main number. Other business phone systems can be supported. The requirement is call routing to a dedicated extension, which most modern systems provide.
What if we switch towing software later?
Nothing breaks. Because Towline keeps your records in a database you own, switching your system of record is a re-point, not a rebuild. Your historical calls, recordings, and tow data stay intact.
Book a demo

Tell us what you run. We'll show you the sync.

Bring your towing software and phone system. We'll walk through how your records flow into a database you own.

Book a demo

Or email wyatt@nwai.co